Contact

You can write to us at:

contact@permitkeys.com

What to write to us about

• A mistake in a question or an explanation. Tell us which question and what you think is wrong, and we fix it.
• A rule that changed. States revise their handbooks; if you see a question that no longer matches the current one, let us know.
• Something broken. A page that does not load or a link that goes nowhere. Tell us what you were doing and on what device.
• Your privacy. The privacy policy explains what the site does with your data; if something there concerns you, write to us.
• Content that should not be here. If you believe something on this site infringes your rights, say so and we will take it down while we review it.
• Advertising and press. Same address.

What to include when you report an error

We check every correction against the handbook page before we change anything, so the more of this you send, the sooner we can act on it:

• Which question. Paste the address of the question page, or just its ID, which is the last part of the address (in /california/questions/ca-0001, the ID is ca-0001). If you saw it during a practice test, the text of the question is enough.
• What looks wrong. The answer, one of the wrong options, the explanation or the citation. One or two sentences are plenty.
• The handbook page. If you have the handbook open, tell us the page and the edition you are reading. Page numbers on this site are the ones printed in the handbook.
• For a new handbook edition, a link to the state's page where it is published, and the edition or revision date printed on it.

When a correction is right, the question is fixed and has to pass review again before it returns to the site. Our methodology page explains how questions are written and checked, and the changes page lists the corrections we have made.

Questions about your own license

Only your state's licensing agency can answer those: test appointments, documents, fees, the status of an application. Use the agency's website or office; this site has no access to any of it.